Please note that due to supply delays and Covid-19 restrictions there are delays with orders. We are working through orders as fast as possible while maintaining the quality you have come to expect. Please bear with us and message us with any concerns. All orders are hand-made and require 6-8 weeks to complete.

FAQ


 

Here are some of our most Frequently Asked Questions! Didn't find your answer? Please send us a note and we will gladly get you the information you need!
 

 

Q: What type of finish is your Linseed oil and Pine resin Varnish?

A:  The varnish finish is not like a typical polyurethane or lacquer finish.  It is not a hard clear coat that sits on top of the wood.  It seeps into the pours and seals the wood.  It imparts a pleasant antique yellow to most items, while maintaining the natural feel of the wood.  Please do not expect it to provide exceptional resistance to water or foods, but will provide some resistance.  It is non-toxic, organic, and food grade.  Here is a link to a common vendor with a better write up then us.  For cleanup, please use a VERY lightly damp cloth and no soap or cleansers.  

Q: Do you do deliveries?

A: We have been working with a courier service to help serve you better. The courier fee is $25 plus hst. Free pickup is available at the workshop in Kemptville during our working hours (generally M-F 8:30-4:30 and Saturday 9-1).  The range of the local Ottawa Courier is Stitsville to Rockland, and Pembrooke along HWY 17 to Kemptville.  If you are unsure please ask.  Delivery times vary depending on their schedules and how much is ready to pick up in the shop.

Q: What is the weight limit for most of your products?

A: We generally say 100lbs. Some items can support more, such as the wobble board. 

Q: What paint do you use?

A: Every paint we use is non toxic. For learning towers we use Fusion Mineral paint and for most other products we use non toxic acrylic or tempura paint.

Q: What is the current wait time to get my product?

A: We try to keep this page as up to date as possible. Our goal is 4-6 weeks from payment, but certain times such as Christmas (or during a pandemic apparently) the wait times will be longer. Every item is made to order, we do not carry stock.

 

Q: Who are your wholesalers?

A: Go Green Baby in Kingston, Minimono in Oakville The Montessori Room, Kidnasium, and WoodWoodToys in Toronto.

In Ottawa you can find us at Puddles and Play

If you would like to become a whole sales feel free to Contact Us

Q: Do you ship?

A: Absolutely! Please send us a note and we can find a quote for you. Since each item has a different weight and size unfortunately we are unable to offer a general shipping quote. We are unable to ship to the USA.